How can we help?
Pick the game, tell us what happened, and we'll get back to you by email.
Common questions
I bought something and it didn't arrive
Close and reopen the game, and check you are signed in to the same App Store or Google Play account you used to buy. Still missing? Email us with the game, your device and the order ID from your receipt.
How do I get a refund?
Purchases made in our mobile games go through the App Store or Google Play, and refunds are handled by them. Request one from your Apple or Google account purchase history.
How do I cancel LockinTown Pro?
LockinTown Pro can be cancelled at any time. If you can't find the option, email us from the address on your account and we'll help.
How do I delete my data?
Email support@techiebutler.com with the subject "Delete my data", the game's name and your platform. We'll confirm what we hold and when it has been deleted.
What should I include when reporting a bug?
The game, your device and system version, what you did just before it happened, and a screenshot if you have one.